GEA Niro Soavi North America provide technical assistance and spare parts services as part of our comprehensive customer service function. GEA Niro Soavi customizes preventative maintenance programs as well.
With GEA Niro Soavi North America as your service partner your life becomes much easier and enjoyable. We shape a service program that match your exact needs which ensure less downtime, better performance and improved quality – wherever you need it, whenever you need it.
The GEA Niro Soavi preventive maintenance program is conducted on-site by our technical experts. Preventive maintenance can reduce your downtime and allow your plant to operate more efficiently. Often we try to schedule the preventive maintenance to coincide with your annual shutdown in order to perform major maintenance activities without interrupting your normal operations.
Instruction manuals are included with every GEA Niro Soavi pump and homogenizer to ensure easy installation and a smooth production from the beginning. The units are designed to provide convenient service and maintenance access though doors and removable sides.
GEA Niro Soavi North America also provide services and spare parts to competitors’ high-pressure pumps and homogenizers, and continue to maintain a comprehensive spare parts inventory for all GEA Niro Soavi machines in North America.
Activities and services provided by the organization in Bedford NH include:
- Skilled and experienced engineers and technical support staff
- Order processing of all Niro Soavi machines, parts and services
- Machine upgrades and retrofits
- Rental program of laboratory through production size units
- Complete spare parts inventory
- Spare parts and services for all homogenizer brands
- Certified used and reconditioned machines will occasionally be available
- Skilled and trained service staff for on-site commissioning
- 24 hour "Emergency Hot Line"